Privacy Policy

Effective Date: [2025/09/01]

Mototourist G.K. (“we,” “our,” or “us”)respects your privacy and is committed to protecting the personal information of our users in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

1. Data Controller

The Data Controller responsible for your personal data is:

Mototourist G.K.
📍 [1-14-17 Zenpukuji Suginami-Ku Tokyo]
📧 [info@mototourist.jp]

2. Information We Collect

  • Personal Information: Name, email address, and details you provide when contacting us.
  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and date/time of visits.
  • Cookies: Small data files used to enhance your browsing experience.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent (e.g., cookies, newsletters, marketing communications)
  • Contract (to provide requested services)
  • Legitimate Interests (to analyze website performance and improve user experience)
  • Legal Obligation (to comply with applicable laws)

4. How We Use Your Information

  • To provide and operate our website and services
  • To respond to inquiries and provide customer support
  • To send newsletters, promotions, or updates (if you have opted in)
  • To monitor and analyze website performance

5. Sharing of Information

We do not sell or rent personal information. We may share limited data with:

  • Service Providers (e.g., hosting, analytics, IT support)
  • Accommodation Providers and Motorcycle Rental Partners, when necessary to fulfill your booking or rental request
  • Legal Authorities, when required by law
  • 6. International Data Transfers

Your personal information may be transferred to and processed outside your country of residence. Where applicable, we implement safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with a supervisory authority

9. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Right to Know: Request details about the personal data we collect and how we use it
  • Right to Delete: Request deletion of your personal data (with certain exceptions)
  • Right to Opt-Out of Sale: We do not sell personal data. If this changes, you will have the right to opt out
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at [Contact Email]. We may verify your identity before processing requests.

10. International Users

Our website is accessible worldwide. Users from other regions, including Australia and Canada, may have rights under their local privacy laws, such as the right to access, correct, or delete personal information. If you wish to exercise such rights, please contact us, and we will make reasonable efforts to comply in accordance with applicable laws.

11. Analytics and Cookies

We use Google Analytics 4 (GA4) to understand how visitors interact with our website and to improve our services. GA4 collects data such as pages visited, time spent on the site, device information, and general geographic location (based on IP address). This information is transmitted to Google and processed in accordance with Google’s Privacy Policy.

You can manage or disable cookies in your browser settings. In addition, you may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

12. Data Security

We implement technical and organizational measures to protect your personal data. However, no method of internet transmission or electronic storage is 100% secure.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

15. Contact Us

For privacy-related inquiries, please contact:

Mototourist G.K.
📍 [ Zenpukuji Suginami-Ku Tokyo]
📧 [info@mototourist.jp]

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